Roxy Palace Online Casino - Please review the following comprehensive Banking Help section that we have compiled for our players at roxy palace online casino.

Before contacting us, please review the following comprehensive Banking Help section that we have compiled for our players. Most of the common issues have been addressed, so you will probably find a satisfactory answer to your question.

Please click on the appropriate link to get further information on any of the topics listed below. Simply click the back button at the bottom of each page to return to this index. In some cases you may have to click back twice to get back to the index.

Purchase Options Information Extra Bonus Players Purchasing casino credits by Credit Card is the fastest way to start playing. Approved transactions will be credited to your casino account immediately so you can begin playing right away. You may use either a MasterCard, Visa, or Diners card and each player may register a maximum of 3 credit cards. Click here for more information. No Bonus is currently being offered Available to US and international players To sign up for FirePay click here www.firepay.com. FirePay is a FREE personal payment account that you fund directly from your Checking Account. It's easy, secure and private. FirePay provides you with automatic e-mail confirmation of all your purchases as well as a review of your FirePay account activity at any time. Click here for more information. 15% Bonus on your first Firepay Purchase up to $50. Available to US players ONLY To sign up for NETeller click here www.neteller.com . NETeller is an online money transfer service. Opening a NETeller account is like using an online wallet. NETeller provides the fastest and most secure way to transfer cash online, with same day payments and virtually instant cash transfers. Neteller can be funded via credit card and or bank account. To find out more about the NETeller funding options & how to sign up click here. 15% Bonus on your first Neteller Purchase up to $50. Available to US and international players To sign up for PrePaid click here www.prepaidatm.com. Send money in seconds with PrePaid ATM. Purchase using PrePaid ATM without revealing your name, card number or personal information. You are protected by 3 levels of security. To find out more about the PrepaidATM funding options & how to sign up click here. 15% Bonus on your first Prepaid ATM Purchase up to $50. Available to US players ONLY To sign up for PaySpark click here www.payspark.com. The PaySpark Internet Account is designed for simple, quick online transactions. Fund with a credit card, withdraw funds from ATMs, and earn interest on positive balances. By invitation only. No Bonus is currently being offered Available to US and international players An easy-to-use, and cost-effective, payment service that clears your check faster than ACH. No Bonus is currently being offered Available to US players ONLY

How To Purchase Casino Credits
How Do I Purchase Casino Credits?
Is There A Minimum Purchase Amount?
Increasing Deposit Limits
Are My Transactions Secure?
How Do I Check My Purchase History?

Cash-In Options Information Costs Players May take up to 21 days for delivery to the address submitted by you during registration via regular mail. If your address has changed, please notify us immediately to prevent any delays in service. No cost to player Available to US and international players Should you request to have your check sent by international courier service, a charge will be applicable and this will be deducted from the amount of the cash in. The courier service charges for checks over $1,000 will be paid by Roxy Palace. Checks delivered by international courier service will take approximately 3-6 business days to deliver. $25 if less than $1, 000, otherwise no cost to player Available to US and international players You may wish to have your winnings wired directly into your bank account. ACH transactions must be for amounts no less than $50, and may take up to 5 working days for funds to appear in your bank account. ACH transfers are only available for those players with US bank accounts. If you have purchased using Firepay we will first have to refund your exposure to Firepay and the balance can be refunded via ACH No cost to player Available to US players Should you purchase using Firepay winnings can be paid to your Firepay account. Please note that there are certain restrictions when refunding to Firepay. Cash-ins are usually refunded against original purchases and the balance sent to you by check or bank transfer (USA only). It may take 3 - 6 business days for the funds to reflect in your account. Click here for more information No cost to player Available to US players Should you purchase using Neteller winnings can be paid to your Neteller account. Please note that there are certain restrictions when refunding to Neteller. Cash-ins are usually refunded against original purchases and the balance sent to you by check or bank transfer (USA only). Click here for more information. No cost to player Available to US and international players Should you purchase using PrepaidATM winnings can be paid to your PrepaidATM account. Please note that there are certain restrictions when refunding to PrepaidATM. Cash-ins are usually refunded against original purchases and the balance sent to you by check or bank transfer (USA only). Click here for more information. No cost to player Available to US players Your cash-in can be sent from our bank to your bank directly as a wire transfer (different from an ACH transfer). Wire Transfers may take up to 3 working days for funds to appear in your bank account. All Intermediary banks handling the wire transfer, and your bank, may deduct fees before your transfer is credited to your bank account. $20 fee will be deducted to cover costs of wire transfer. Available to US and international players When you request a cash-in, you may be required to supply proof of identity such as a copy of your driver's license, a utility bill or copy of a credit card that you have used to make purchases at the casino. This is to protect you and ensure that only you receive the winnings you have cashed in.

How To Cash-In Casino Credits
How Do I Cash-In My Casino Credits?
Can I Reverse My Cash-In After Requesting It?
How Long Does It Take To Receive My Cash-In?
How Do I Check My Purchase And Cash-In History?

Contacting Our Casino Support Personnel If you are unable to find an answer to your question in the Banking Help section, please click here for information on how to contact our Casino Support Personnel, who will respond promptly to your request.