
What Fraud Prevention Measures Are In Place?
Roxy Palace plays an active role in fraud prevention and detection. Our aim is to ensure the integrity of customer accounts and safeguard payments made to you. Tight security and stringent fraud controls oversee every transaction and you may, from time to time, be required to furnish us with information such as proof of identity, copies of credit cards, a signed purchase history of your transactions or other appropriate documentation particularly when requesting to cash-in credits.
The above information ensures that e-cash purchases and redemptions are not fraudulently transacted in your name.